Flex StaffingPlus

A seamless, integrated solution that creates a better experience for Flex customers and their crews.

ACTIVATE YOUR 30-DAY FREE TRIAL NOW

Cody Volk​

General Manager​

FM Systems

“With Flex Staffing Plus, I was able to inquire about four roles on one show and six on another, receive responses, and confirm the jobs within ten minutes. With just a few button clicks.”

Effortlessly Handle Event Staffing

Flex StaffingPlus was designed to save time and minimize frustration by removing the bottleneck caused by traditional manual crew sourcing. Key features include:

Availability Inquiry

We’d love to show you how Flex can be customized to fit your organization’s operations and needs. Our experienced team members will work with you to understand how you can leverage flex in your organization and answer any questions you may have.

Job Offers

Once freelancers are confirmed available, Flex StaffingPlus users can instantly send job offers with a single click.

Call Times

Enhancing generic start and end dates, Flex StaffingPlus provides for specific call and end times for each freelancer, and generates finished daily Call Sheets.

Purchase Orders

Flex StaffingPlus allows users to automatically generate Purchase Orders from the staffing line item of each job.

Gantt View

Flex StaffingPlus loads any job into Flex that requires staffing resources with Gantt view.

Real Time Notifications

Receive real time notifications to responses to job inquiries and job offers from within Flex or via email.

Introducing Flex StaffingPlus

Chris Stein

Chief Executive Officer

Flex Rental Solutions

“The Pandemic changed the way the event industry manages their workforces and staffs their jobs. And when we hear our customers have a bottleneck or pain point preventing them from achieving more success, we want to help them solve it.”

Recognize the benefits of Flex StaffingPlus

All-In-One Solution

Inquire about availability and send offers from within Flex. Save hours of reaching out individually to fill a role.

At-a-Glance

Inquire about availability and send offers from within Flex. Save hours of reaching out individually to fill a role.

Simplify Workflow

Inquire about availability and send offers from within Flex. Save hours of reaching out individually to fill a role.

Pricing

Introductory pricing now extended until December 31st!

Start now with a 30-day free trial! Continue with our introductory pricing offer of $100 per month, including all StaffingPlus features and unlimited contact inquiries, through December 31, 2025.

Flex StaffingPlus Demo

Watch a recording of the Feb 28 Launch Webinar, presented by our own Branden Rosenlof – Product Manager for Flex StaffingPlus.

Ready for some extra credit?

Check out our Introduction to Flex StaffingPlus!

Frequently Asked Questions

Can we customize the email sender name that our contractors see?

Yes! In the updated Staffing Settings, you can now set a custom “From” name (e.g., your company or staff member name), manage email template naming, and control user permissions to ensure your communication is both branded and secure.

Pro Tip: Use a hybrid sender name like “Chris @ Flex Productions” — this blends familiarity with professionalism and boosts open rates.

Can I send SMS / text messages instead of emails?

Not at this time. StaffingPlus communication is email-based. However, emails can be read on any device, and with template customization, you can keep them short and mobile-friendly.

Pro Tip: Encourage crew to add your sender address to their contacts — it reduces “I didn’t get the email” issues.

Can the emails we send include venue info, other dates and times, etc.?

Yes. You can customize templates to include venue details, load-in instructions, parking info, and more. Staffing Settings lets you tailor each template to your workflow.

Pro Tip: Put logistical details in your templates once — it saves you from repeating them across every job.

Can I schedule shifts before sending inquiries or booking someone?

Yes. Once a role is on a Crew Call, you can add shifts before sending inquiries or making bookings. With the latest update, you can now break each day into multiple shift segments. This works in both the Contact List (single job) and Crew Dashboard (multi-job view).

Pro Tip: Use the Dashboard for managing multiple overlapping jobs, but confirm single-job accuracy in the Contact List before sending inquiries.

Can I schedule multiple shifts per day?

Yes! StaffingPlus now supports multiple shift segments per day. This makes it easy to schedule split calls, staggered start times, or back-to-back shifts for the same crew member.

Pro Tip: Label shifts clearly (e.g., “Lighting – Load In”, “Lighting – Show Call”) to reduce confusion.

What’s the difference between Contact List and Crew Dashboard scheduling?

Use the Contact List when scheduling a single job — it’s ideal for focusing on one event. Use the Crew Dashboard for a Gantt-style view across multiple jobs. Both now support multiple shifts per day.

Pro Tip: Think of Contact List as your microscope (detail on one job) and Crew Dashboard as your wide-angle lens (big picture across jobs).

For positions with a Qty larger than 1, does that count as multiple roles for pricing purposes? Or just one position, one charge? As an example, does a single line item with six stage hands count as one inquiry or six?
Yes. A role with Qty greater than 1 will be treated as multiple slots that need to be staffed, but it will be counted as a single inquiry.

Pro Tip: Double-check headcount in your Dashboard when staffing large crews — it’s the easiest way to spot gaps.
Can I edit multiple daily shifts or call times in bulk?

Yes. Bulk editing lets you adjust several shifts at the same time. This is especially useful when updating multiple split shifts or aligning start times across a crew.

Pro Tip: Apply bulk edits first at the Contact List level, then use the Dashboard to fine-tune across jobs.

Can I move or adjust shifts after they’re created?

Yes. In the Contact List, edit shift details directly to change start or end times. In the Crew Dashboard, you can click into a shift bar or drag-and-drop it along the timeline.

Pro Tip: Take a screenshot of your Dashboard before big edits — it doubles as a quick staffing report for production meetings.

What filtering options are available on the Staffing Dashboard?

The Dashboard includes filters by status, job, and date range. With the Gantt-style view, you can also see multiple shift segments per day, making it easier to spot coverage and overlaps.

Pro Tip: Combine filters with a narrowed date range (e.g., a single week) for the cleanest view.

What can I still do to staff a line without the StaffingPlus module enabled?

You can still assign roles and manage crew manually in Flex. StaffingPlus adds automation, inquiries, confirmations, and the Dashboard view, but the core staffing workflow remains available.

Pro Tip: Even if you start without StaffingPlus, you can prepare your team by using consistent role naming and Contact Lists.

Replies will be sent to the staffing email inbox you’ve configured. However, the best way for contractors to respond is through the inquiry buttons, so Flex can automatically track responses.

Pro Tip: Train crew to use inquiry buttons — but always monitor replies for last-minute changes.

How do I communicate changes to any contact who has already been sent an inquiry or offer? Or who has been staffed?

Use StaffingPlus to send an update email. With multiple templates available, you can send reminders or last-minute updates without creating confusion.

Pro Tip: Keep a dedicated “update” template ready — so you can resend details with one click when changes happen.

Can I personalize or segment email templates for confirmations vs. reminders?

Yes. StaffingPlus lets you create and manage multiple email templates in Staffing Settings. This means you can build a confirmation template for new bookings, a reminder template for upcoming shifts, and even follow-up templates if details change. You can also customize the “From” name and subject line to match your brand or personal identity, so messages feel more familiar to your crew. By segmenting templates this way, you ensure that every message is clear, relevant, and easy for freelancers to act on.

Pro Tip: Keep reminder templates short and mobile-friendly — most crew members will be reading them on their phones right before a job.

Can there be multiple job inquiries or offers in one email?

No. Each inquiry or offer email is tied to a specific role on a specific job. This ensures clarity for crew members — they always know exactly which job and shift they are being asked to accept.

Pro Tip: If you need to staff multiple jobs at once, send inquiries individually. Crew often respond faster when each message is simple and focused.

Can you still assign a contact to a role without sending an availability inquiry or offer?

Yes. You can assign crew directly without sending an inquiry. This is most common for full-time employees or highly reliable freelancers.

Pro Tip: Use direct assignments sparingly — inquiries reduce no-shows by ensuring crew confirm availability.

If I assign a full-time employee to a role, does that count as an inquiry?

No. Assigning a full-time employee does not generate an inquiry — they’re considered confirmed.

Pro Tip: Tag full-time staff in your Contact List for quick filtering.

Can a freelancer provide their availability in other ways besides responding to an inquiry?

Typically, availability is managed through inquiries. If a freelancer reaches out directly, you can update their response manually.

Pro Tip: Encourage freelancers to always reply through Flex inquiries so their availability is tracked automatically.

Lighting equipment rental system