We strive to provide our customers with accurate, timely, and quality customer support. We’re here to help! Please contact support directly or utilize one of the additional resources listed below.
In order for the support team to best assist you: please email as many details as possible in a step-by-step manner to help expedite resolution of your concern. Thank you in advance for detailing your issue thoroughly so we can meet your needs in a timely manner.
Down during off-hours?In the rare instance that this might happen, please email us with “Down” in the subject line.
Please include the following to improve your support experience: document numbers, barcode numbers, inventory names, specific tasks you are performing, and step-by-step processes of how the task was undertaken. Video captures of the steps work well and can help save time in the support clarification process. We recommend Jing for video captures.Support