Support

We strive to provide our customers with accurate, timely, and quality customer support. We’re here to help! Please contact support directly or utilize one of the additional resources listed below.

Customer Support

Email or call: we’re here to help!
Support Hours: Monday-Friday, 6:30 AM - 4:00 PM MST
support@flexrentalsolutions.com
Customer Support Portal: Login
Phone: 877-552-6945 x2

In order for the support team to best assist you: please email as many details as possible in a step-by-step manner to help expedite resolution of your concern. Thank you in advance for detailing your issue thoroughly so we can meet your needs in a timely manner.

Down during off-hours? In the rare instance that this might happen, please email us with “Down” in the subject line.

Please include the following to improve your support experience: document numbers, barcode numbers, inventory names, specific tasks you are performing, and step-by-step processes of how the task was undertaken. Video captures of the steps work well and can help save time in the support clarification process. We recommend Jing for video captures.

Support

Testimonials

Flex Manuals

Flex User Manual & Flex Starter Kit

Flex Manuals

Search our Flex Starter Kit and Flex User Manual. These resources are revised to reflect new features with each software release. Manuals include written how-to guides and video examples.

Flex User Manual Flex Starter Kit

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 Training

Peronalized training for you and your team

 Training

Personalized training can help you and your team get the most out of Flex and effectively use the software for your needs. Interested in personalized web-based or in-person training? Contact us at training@flexrentalsolutions.com. We'll be happy to discuss your needs and recommend training options. Web-based training is billed at an hourly rate, while on-site training at your facility is provided at a day rate including travel expenses.

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Flex Newsletter Archive

View our Current and Past Flex Monthly Newsletters

 Webinars

Live, Tuesdays at 12/PM Eastern/9 AM Pacific

 Webinars

Live, Tuesdays at 12/PM Eastern/9 AM Pacific

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Flex Blog

Hear from our team behind the scenes

Flex Blog

Hear from our team behind the scenes

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Join Our Mailing List

Receive Monthly Flex Updates

Join Our Mailing List

Sign up to receive monthly Flex updates of new features, webinars recordings, upcoming events and more!

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Billing Questions

Do you have billing questions?

Billing Questions

For billing questions, please contact us by phone at: 877-552-6945 x3 or email billing@flexrentalsolutions.com.

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 Social Media

Connect through Facebook, Twitter, and LinkedIn

 Social Media

Like Flex on Facebook
Follow @FlexRental on Twitter
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